如果商品是标准的且有库存，则立即订购“添加到购物车”按钮，准备发货。

“预订”按钮用于定制物品，这意味着需要创建或正在制作艺术品。

No. Some works are available now, while others are produced to order. Availability depends on the sculpture, material, edition status, and current production schedule.

当然可以！我们愿意创作定制作品。我们专门根据您的喜好创作定制/委托雕塑。如果您想为您的家或办公室打造独特的雕塑，请告诉我们，我们可以讨论可用的选项。

Many sculptures are released in limited editions. Edition size depends on the work, material, and series. If a sculpture is editioned, that information will normally be shown on the product page or can be confirmed on request.

All editioned sculptures have their edition number and signature engraved at the base. For prints and paintings, the edition number is written either on the front or back.

If an edition is sold out, that specific edition will not usually be repeated. In some cases, a sculpture may later appear in a different material, size, or variation as part of the broader practice.

请查看我们的信息性常见问题解答以了解详情，或通过我们的联系页面联系我们！请发送电子邮件至hello@ferdibdick.com 。我们的工作日：周一至周五（周六、周日和公共假期除外）。我们的客户服务团队将竭诚为您服务。

我们采用专为安全到达而设计的包装来运送所有艺术品。大型金属雕塑采用木箱制作。水晶雕塑有自己的定制包装，可在全球范围内运送。

Yes. Bespoke commissions begin with a fresh brief and may involve sketches, design development, or 3D visualisations before production starts.

The best place to begin is the contact page. A short outline of your idea, location, material preference, approximate scale, and timing is usually enough for an initial conversation.

Production time varies depending on the material, size, edition status, and complexity of the work. Smaller works may require a shorter lead time, while bespoke or large-scale projects take longer. Estimated timelines can be confirmed before production begins.

Different works use different processes depending on the material. These may include digital sculpting, prototyping, lost-wax casting, carving, fabrication, polishing, and hand-finishing.

Yes. International shipping is available for selected works.

Shipping depends on the size, weight, destination, and packing requirements of the sculpture. Exact costs can be confirmed at checkout or on request, depending on the work.

No. The packaging is designed to protect the sculpture in transit and is not sold as part of the artwork itself. Minor wear, dents, marks, or damage to the outer box or packing materials can occur during shipping and are not considered defects or grounds for return, refund, or replacement, provided the sculpture arrives safely and in good condition.

Yes. Larger sculptures, architectural works, and public commissions may require custom crating, freight coordination, and installation planning.

No. Prices do not include import duties, taxes, customs charges, or local handling fees unless explicitly stated. These charges are the responsibility of the buyer and may be requested by the courier or customs authority before delivery is completed.

如果您的货箱在送达时看起来已损坏，请：

1. 从多个角度拍摄所有物品——外包装箱、内包装和图案。
   
2. 请保留包装，直至我们另行通知。
   
3. 请在48小时内将照片和您的订单号发送至hello@ferdibdick.com，以便我们能够
   

请记住，表面细微的差异或轻微的工具痕迹是正常的，反映了艺术品的纯手工制作特性，而不是缺陷。

Please contact us as soon as possible after delivery, ideally with photographs of the packaging and the work itself, so the issue can be assessed and addressed.

Studio visits may be possible by arrangement, depending on schedule and project stage. Please enquire first.